Frequently asked questions coming soon…
TIPS ON HOW TO BUY
Popular designs sell out in minutes. It’s worth setting a reminder so you are ready and waiting at release time. Refresh the shop page for the listings to appear (I schedule them to go live at e.g. 8pm and the server usually does this between 20.00 and 20.01).
Unfortunately my site doesn’t have the capability to hold items in your basket, they are not yours until you have completed the check out process. They can be in multiple baskets at once, the person who completes check out first gets it.
My site is optimised for use on mobile, but I’d recommend using a laptop for fastest and most accurate checkout. Please check your delivery address carefully.
I do not accept PayPal, so have your payment card ready.
To speed up the checkout process, you can set up a customer account and save your shipping and card details in advance. Simply click on the little ‘person’ icon on my website (top right on desktop, bottom right on mobile) to enter your details and choose a password. Don’t forget to sign in to your account just before the shop update to save time.
Apple Pay is also a speedy way to checkout. You need to be accessing my site via the Safari browser on an Apple device to use it, and have it set up at your end, of course. Please check that your correct shipping address is saved in Apple Pay before you checkout.
Finally, please respect that I am one person working as hard as I can to make enough for everyone. I do understand it is disappointing if you have not been able to buy the piece you wanted (and I am truly humbled by the demand), however I struggle with the amount of disappointed comments / DMs / emails I receive after shop updates. I’m so happy you would like a piece and I’ll be grateful if you try again next time.